FAQs
FAQs
GENERAL
Where is Infinity Rack available?
Where is Infinity Rack available?
Infinity Rack is available for delivery anywhere in the United States and may be installed anywhere in the world if shipping is organized by buyers from the U.S. We currently have structures installed or in progress in 32 states, Puerto Rico, Turks and Caicos, and the British Virgin Islands.
Does Infinity Rack qualify for the 30% Federal Solar Investment Tax credit?
Does Infinity Rack qualify for the 30% Federal Solar Investment Tax credit?
Yes, the entire cost of the structure is eligible for the commercial tax credit.
When does the federal tax credit expire?
When does the federal tax credit expire?
The residential tax credit was discontinued at the end of 2025 and the commercial application is being phased out with several deadlines. If construction begins on your project by July 4, 2026, the project has to be completed by December 31, 2030. If construction is not started by July 4, 2026, projects must be completed by December 31, 2027.
Is Infinity Rack made in the U.S.?
Is Infinity Rack made in the U.S.?
Yes, all of the aluminum and steel used in our structures is sourced and fabricated in the United States with the majority of extrusion occurring in Georgia and fabrication in Charlotte, NC. All of our projects meet the requirements for the 10% domestic content tax credit.
What is your product warranty?
What is your product warranty?
Infinity Rack offers a limited lifetime warranty on framing and brackets produced and fabricated by Infinity Rack, a 10 year warranty on paint (peeling and fading) and gaskets (cracking/breakdown of EPDM rubber) and a 6-month warranty on LED light kits.
Can I purchase the structure directly through Infinity Rack?
Can I purchase the structure directly through Infinity Rack?
Yes, even if you plan to work with a contractor, any property owner can purchase the structure and its components directly from Infinity Rack. Keep in mind that we do not offer installation services and cannot help with permitting but we can help connect you with a licensed contractor in your area.
How do I obtain a quote?
How do I obtain a quote?
Using our pricing calculator and online configurator, an Infinity Rack team member or licensed contractor can provide a quote and structure renderings in minutes.
PRODUCT
Are your roofs watertight?
Are your roofs watertight?
Yes, our roofing system is the only mechanically watertight canopy in the market and does not allow any water to penetrate the roof plane. EPDM gaskets slide into our Top Cap which is bolted down creating a strong connection that can withstand up to 195mph.
Alternative solutions on the market use raised purlins which can cause water to pool and cause damage or seam tape which degrades over time
How does Infinity Rack conceal wiring and conduit?
How does Infinity Rack conceal wiring and conduit?
The Frame Beam is a two-part structural system featuring dedicated AC and DC chaseways, allowing wiring to run from the solar modules to the inverter while remaining fully concealed within the headers and posts. This eliminates exposed conduit, maintains a clean architectural appearance, and helps protect the electrical system from long-term environmental exposure and prevents high-voltage hazards.
Do you also provide additional equipment to complete your solar system?
Do you also provide additional equipment to complete your solar system?
Infinity Rack can source large format, bi-facial modules for your system but does not provide inverters, batteries, or other solar accessories.
Which modules are compatible with your structures?
Which modules are compatible with your structures?
While we are module agnostic, we recommend using large format (590W+) bifacial modules with 35mm frames, and long leads (1,500mm+). Thinner frames (e.g., 30mm) can be used but will result in added costs.
Is your product UL Certified?
Is your product UL Certified?
Yes, our products have a UL 2703 certification.
ENGINEERING, DESIGN & INSTALLATION
Do you offer stamped engineering plansets?
Do you offer stamped engineering plansets?
Yes, Infinity Rack includes engineering in the cost of all systems. On occasion, a local engineer is also required to sign off on plans (e.g., a structure installed on a rooftop or attached to a building wall).
Do you offer installation services?
Do you offer installation services?
No, Infinity Rack is not a licensed contractor in any state. However, we do offer installation training services, where a technician can be available on-site to guide you or your contractor through the structure assembly process.
In addition, every first purchase includes a complimentary pre-construction meeting, where a technician will virtually walk your team through the installation process and provide ongoing remote support throughout the build.
If you are a property owner, Infinity Rack can also help connect you with a contractor for your project.
As a homeowner, can I install an Infinity Rack myself?
As a homeowner, can I install an Infinity Rack myself?
If you are experienced in construction you can absolutely install an Aluminum Infinity Rack structure yourself. However, you must comply with local permitting regulations and building and electrical permits are generally required to legally build the system. We do not recommend attempting to install a steel cantilever structure as a DIY project unless you are an experienced contractor.
Can I mount accessories such as EV chargers or TVs on an Infinity Rack?
Can I mount accessories such as EV chargers or TVs on an Infinity Rack?
Yes, our frame and roof beams include standard T-bolt slots that can be easily used to mount TVs, EV chargers, lighting, dropdown screens, chairs, and other accessories.
Do I need heavy equipment to install your products?
Do I need heavy equipment to install your products?
Infinity Rack aluminum structures do not require heavy machinery for installation. However, we do recommend using a forklift to unload materials upon delivery.
Steel cantilever structures typically require a boom lift or crane for steel erection, along with a digger derrick, auger-equipped excavator, or mini excavator depending on the foundation design and site conditions.
How long does installation take?
How long does installation take?
The installation timelines naturally depend on the size of the structure. However, most of our standard aluminum structures can be installed in 2-5 days (after concrete footers are cured). Steel cantilever structures of a similar size take 3-6 days. An Infinity Rack team member can assist you with timelines for your specific project.
Have more questions?
MISSION
Infinity Rack envisions a future where every structure doubles as a source of clean power—seamlessly blending design, function, and resilience. We design and manufacture solar canopies, carports, pavilions, and the structural systems that support fully enclosed, multi-purpose buildings. By transforming solar into usable space, we help homeowners, businesses, developers, and architects maximize ROI and build smarter, more resilient communities.
UL 2703
